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Service Manager Careers

Our Service Managers strive to deliver a responsive service that is committed to inclusive practices which support families, cultural, socio-economic and individual situations. Our Service Managers are supported by a Service Leadership Team comprised of the Service Manager, 2IC and Educational Leader to ensure they are given the tools and resources to succeed.


  • Dedicated leadership program with financial bonuses
  • People centric, health and wellbeing initiatives inc FREE First Aid, CPR and Flu Vaccinations
  • Guaranteed above award wages
  • 75% Staff childcare discount*
  • Discounts to 100’s of major retailers
  • SHELebrate! our reward and recognition platform
  • Access to an employee assistance program for you and your family.
  • SHEL-endar our tailored professional development platform where you can access training with Education Specialists to reach your goals inc partnerships with industry leaders.
  • Regular networking opportunities to come together and collaborate with other Managers.
  • Uniform provided
  • We’ll empower you to step up; step sideways; and flourish always in your pursuit of a meaningful career
  • Refer a friend bonus for you to keep and treat yourself or donate to our nominated charity.
  • Interstate relocation support
  • Join one of our many committees. Being part of an inclusive team where coming together to collaborate and having a voice is encouraged.
  • Continuous feedback model with regular check-ins from your manager to always know the ‘word on the street’.
*CCS eligible care

Listen to what our Story House-ers have to say on our Pod-house episode.

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